Chamet withdrawal pending or failed: what to do
Updated 27 September 2026
Most pending or failed withdrawals come from unfinished MetWallet verification, a name mismatch or a wrong bank detail. Check those first, wait for the normal processing time, then contact your agency with the transaction ID.
Checklist
- Confirm your MetWallet verification (KYC) is complete.
- Check that the name on your bank or wallet matches your MetWallet name.
- Re-check the account number or wallet ID you entered.
- Note the transaction ID and the time of the request.
- Send these details to your agency on WhatsApp so they can escalate.
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